What time do the gates and car park open?
Access to the festival is from 10.30am. The festival car park will be open from 10.00am.
Is parking included in the ticket price?
Yes, free parking is included in your ticket price and is on site. The distance from the car park to the festival entrance is between 50 – 300 meters. There is no overnight parking available.
Can I bring a gazebo and is there a charge?
Yes, you can bring a gazebo and there is no charge. However, gazebos can only be set up at the back of the auditorium and space is strictly limited. Spaces are aloocated on a first come first served basis at the discretion of the stewards plus you may be positioned behind other gazebos.. It is not permitted to fit the sides to your gazebo. Note that the gazebo zone will be outside the best sound area.
Is there disabled and VIP car parking available?
Yes, the car park area of the car park nearest to the festival site is reserved for disabled parking. Next to this is the VIP ticket holders’ car parking. If you have a Blue Badge then there is no need to pre-book. Simply follow the disabled parking signs on the day and ensure that your Blue Badge is clearly displayed in your windscreen. For VIP car parking, please ensure that you have your VIP ticket to show to the steward.
Is there an Info Point / Enquiries desk on site?
Yes, the Info Point is located at the main Box Office at the rear of the site. Please see staff there if you have any issues or queries on the day.
Is there a good meeting point on site?
We would recommend the Box Office and Programmes stall which is located at the rear of the festival arena and is clearly signed.
Is the event suitable for children?
Yes, Swingtime in the Gardens is the perfect way to introduce children to a live music festival with a fun, informal setting. Children love the picnic style of the event, plus all the excitement of the peripheral entertainments such as the traditional fairground stalls. Children must be supervised by an adult at all times. Blank wristbands are available at the Box Office stand - please feel free to take one, write your mobile phone number on it (no names) and secure it to your child’s wrist. In the event that your child is lost, this assists us in reuniting you.
Can I come by taxi, or arrange for someone to drop me off and pick me up?
You are very welcome to arrive and depart by taxi and there are clearly signposted drop-off and pick-up points for taxis on site. The car parking stewards will direct taxis to these demarcated areas. Please request that your driver returns to the taxi pick-up point by 15 minutes prior to the festival’s scheduled finish time in order to prevent them being held up by exiting traffic. Detailed taxi instructions will be published on the website shortly before the festival. These instructions should be followed by anyone who is dropping off or picking up (not just registered taxis.)
Can I arrive on foot?
Entry and exit to the festival is strictly vehicle ONLY. Please do not attempt to enter by foot.
What bands are playing, what are the timings and running order?
Please CLICK HERE for the full band line up, running order and timings.
What are the ticket prices?
Please CLICK HERE to view ticket prices in our online shop. Merchandise and Raffle tickets are also available here.
I'm booking my tickets last minute - will they get to me in time?
Yes, but please note that purchasing last minute is strictly subject to availability. E-tickets are sent immediately to your inbox upon purchase, so you can book online at any time until the concert starts. You must have access to your e-mails and be able to print your tickets and bring them with you, or download them to a mobile device for on-screen verification (please note price increase to £40 per adult ticket on day of festival).
Does my ticket include entry to everything during the festival?
Your ticket includes entry and access to the main festival area, all the bands performing, all the dance/vocal classes and workshops and all the trade exhibitors and food/drink vendors.
It does NOT include access to the Ragley Hall Gardens, or the boat rides available on the lake. These incur a small charge by the venue on the day.
It does NOT include access to the VIP areas. VIP Upgrade Tickets must be purchased in addition to a standard Adult Admission Ticket.
Can I show my ticket on my smart phone / tablet rather than printing it out?
Yes, as long as you are able to fully download and save the ticket PDF to the device, and open it on the screen, the scanners will be able to verify it. Please ensure that you have downloaded the document before you arrive on site as we cannot guarantee enough coverage to do so once you arrive.
Will I be able to purchase tickets on the gate?
Yes, you will be able to purchase tickets on the gate. However, only cash is able to be taken as payment on the gate.
For catering purposes, VIP Upgrade Tickets can only be purchased in advance.
Can I get my ticket resent?
Ticket resend link https://swingtimeinthegardens.ticketsrv.co.uk/resend
For any other help with your tickets follow these links
Enquiries Form https://swingtimeinthegardens.ticketsrv.co.uk/contact
What are the festival entry times?
Access to the festival is from 10.30am. Car parks are open from 10.00am.
Will I be able to re-enter the site if I leave during the day?
Yes, you will receive a stamp upon leaving the festival and able to re-enter the site as you wish.
What types of food and drink will be at the festival?
There will be a selection of quality caterers, serving all types of hot and cold foods. There are two bars stocked with a large range of real ales, beer, lager, cider, wine, spirits and soft drinks. Tea and coffee are also available.
Is there seating?
There is a limited amount of seating in front of stages, in the Empire club and near catering outlets. It is a good idea to bring your own lightweight folding chairs to site on. Please note that tables are NOT allowed to be brought onto the festival site for safety reasons.
Can I bring my dog?
Dogs are not permitted into the festival area, with the exception of guide dogs.
I’m interested in being a trader at Swingtime in the Gardens 2019?
Great news, applications to become a trader are open! We are looking for quality vintage fashion, antiques, retro goods, crafts, collectables plus food and beverage stalls to amplify our offering to attendees. Join our trader family! For more details, email email@example.com or use our Contact Form